Service
Get your Apple device ready for a service.
Follow these steps before you bring your device to an Apple Authorised Service Provider.
- Back up your Apple device.
- Turn off Apple Cash: go to the Settings app, scroll down, then tap Wallet & Apple Pay. Then turn off Apple Cash.
- Remove your cards and passes from Apple Wallet: open the Wallet app, select a card or pass, tap the More button, then tap Card (or Pass) Details. Tap Remove Card (or Pass).
- Turn off Find My: go to the Settings app > your name > Find My, then tap “Find My [Device]” and turn it off*. If you can’t turn off Find My this way on your iPhone, go to the Find My app or iCloud.com/find, select your iPhone, then select Remove This Device and follow the onscreen instructions to prepare it for repair.
- Turn off Stolen Device Protection. Go to Settings, then tap Face ID & Passcode. Enter your device passcode. Tap Stolen Device Protection, then turn Stolen Device Protection on or off.
When you go to the service location, you should
- Your device and any accessories that you need help with
- If possible, your sales receipt (some repairs may require proof of purchase)
Book a Service Appointment
Get your Apple device ready for a service.
Fast Response Time:
We prioritize your uptime, sending repairs to our Service Centre daily. Typically, repairs take 5-7 working days. For urgent repairs, please inform our team during booking for expedited assistance.
Beyond Warranty Coverage:
Allow our expert engineers to assess your device's issue and provide a com- prehensive repair quote, including any necessary parts. Plus, if you're consid- ering an upgrade, we'll offer you credit towards your new Mac.
Complimentary warranty repairs:
If your device is under warranty or backed by AppleCare, we'll take care of hardware problems at no cost. No matter where you bought your device, we've got you covered.
Keep Connected:
We understand the value of staying up- dated. That's why we'll keep you in the loop via text or email at every milestone. For any further queries, our service center team is ready to assist you.
Same-day iPhone screen repair:
Introducing our same-day iPhone screen repair service. Simply bring in your iPhone, and we'll ensure it's ready for pick-up by the end of the day.
Transparent Pricing:
Our fixed labour charge ensures your peace of mind by covering you regardless of the repair duration, eliminating any po- tential hidden costs.
Get your Apple device ready for a service.
Fast Response Time:
We prioritize your uptime, sending repairs to our Service Centre daily. Typically, repairs take 5-7 working days. For urgent repairs, please inform our team during booking for expedited assistance.
Beyond Warranty Coverage:
Allow our expert engineers to assess your device's issue and provide a com- prehensive repair quote, including any necessary parts. Plus, if you're consid- ering an upgrade, we'll offer you credit towards your new Mac.
Complimentary warranty repairs:
If your device is under warranty or backed by AppleCare, we'll take care of hardware problems at no cost. No matter where you bought your device, we've got you covered.
Keep Connected:
We understand the value of staying up- dated. That's why we'll keep you in the loop via text or email at every milestone. For any further queries, our service center team is ready to assist you.
Same-day iPhone screen repair:
Introducing our same-day iPhone screen repair service. Simply bring in your iPhone, and we'll ensure it's ready for pick-up by the end of the day.
Transparent Pricing:
Our fixed labour charge ensures your peace of mind by covering you regardless of the repair duration, eliminating any po- tential hidden costs.
Get your Apple device ready for a service.
Fast Response Time:
We prioritize your uptime, sending repairs to our Service Centre daily. Typically, repairs take 5-7 working days. For urgent repairs, please inform our team during booking for expedited assistance.
Beyond Warranty Coverage:
Allow our expert engineers to assess your device's issue and provide a com- prehensive repair quote, including any necessary parts. Plus, if you're consid- ering an upgrade, we'll offer you credit towards your new Mac.
Complimentary warranty repairs:
If your device is under warranty or backed by AppleCare, we'll take care of hardware problems at no cost. No matter where you bought your device, we've got you covered.
Keep Connected:
We understand the value of staying up- dated. That's why we'll keep you in the loop via text or email at every milestone. For any further queries, our service center team is ready to assist you.
Same-day iPhone screen repair:
Introducing our same-day iPhone screen repair service. Simply bring in your iPhone, and we'll ensure it's ready for pick-up by the end of the day.
Transparent Pricing:
Our fixed labour charge ensures your peace of mind by covering you regardless of the repair duration, eliminating any po- tential hidden costs.
